Effective Date: August 22, 2025
1. Introduction
Thought Xchange Network (“we,” “our,” or “us”) operates the website www.thoughtxn.com, including all associated event microsites and subdomains. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access our Site or engage with our services.
We are committed to protecting your privacy in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) in the European Union, the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada, and relevant U.S. federal and state laws.
By using our Site, you consent to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Personal Identifiable Information (PII):
Name, email address, phone number, company name, and job title
Billing information for event purchases (processed via Stripe)
Social media profiles (optional)
Technical and Usage Information:
IP address, device type, browser type, OS, and language
Log data and interaction behavior on our website
Geolocation data (based on IP)
Marketing and CRM Data:
Email communication preferences
Engagement data tracked through platforms such as HubSpot, Google Analytics, Facebook Pixel, and LinkedIn Insight Tag
3. How We Collect Information
Information is collected:
Directly when you fill forms (event registration, newsletter subscription, save-to-calendar, etc.)
Indirectly through cookies and tracking technologies (see our Cookie Policy)
Through integrated services and third-party providers such as payment gateways and CRM platforms
4. How We Use Your Information
Your information is used to:
Provide and personalize our services, events, and content
Process ticket registrations and secure payments via Stripe
Send you newsletters, event updates, marketing materials, and service-related messages
Maintain records in our CRM (HubSpot) for client management and communication
Improve our services and website experience
Comply with applicable legal and regulatory requirements
5. Legal Basis for Processing (GDPR-compliant)
We rely on the following legal bases:
Consent – for newsletter subscriptions and marketing
Contract – to fulfill event participation and ticket services
Legal obligation – to comply with financial, tax, or other legal regulations
Legitimate interest – in enhancing user experience, service improvements, fraud detection, and customer support
6. Sharing of Personal Information
We do not sell your personal data. However, we may share it with:
Third-party service providers including payment processors (Stripe), email services, CRM and analytics platforms (e.g., HubSpot, Google Analytics)
Sponsors or exhibitors of events you attend, if applicable, with appropriate disclosures
Regulatory authorities as required by law
Affiliated partners involved in international operations (e.g., customer support and logistics)
7. International Data Transfers
We operate globally and may transfer your data outside of your country, including to the United States, Canada, or jurisdictions where we or our affiliates operate. When transferring data internationally, we implement contractual and technical safeguards to protect your privacy.
8. Data Retention
We retain personal data only as long as necessary for:
The purposes described in this policy
Legal, regulatory, or contractual obligations
Customer service and historical recordkeeping
Data is securely deleted or anonymized when no longer required.
9. Your Rights
Depending on your location, you may have the right to:
Access and review your data
Request corrections
Withdraw consent
Request deletion
Object to processing or restrict processing
Request data portability (GDPR, EU residents)
You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in any of our communications.
10. Use of Logos and Sponsor Information
By registering for an event, you agree that we may display your organization’s name and logo on our website, in brochures, and in other promotional materials for current and future events. If you wish to have your logo removed, please contact us and we will process your request promptly.
11. Data Security
We implement administrative, technical, and physical safeguards to protect your data, including encryption, access controls, and monitoring. However, no digital platform is completely immune to risks.
12. Children’s Privacy
Our Site and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected such data, please contact us for prompt deletion.
13. Third-Party Websites
Our Site may contain links to third-party sites and services. We are not responsible for their privacy practices and encourage you to review their privacy policies.
14. Updates to This Privacy Policy
We may revise this Privacy Policy from time to time. Changes will be posted here with an updated effective date. Your continued use of the Site constitutes acceptance of the revised policy.
15. Contact Us
For questions or to exercise your rights under this policy, contact:
Thought Xchange Network
Attn: Privacy Compliance Officer
30 N Gould St Ste R
Sheridan, WY 82801
Email: [email protected]